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TERMS AND CONDITIONS

We recommend reading the following points before using the Hotels Ultonia online store. By using this website, the user agrees to the terms of use outlined below. If you do not agree with the terms of use, please leave the online store.

Web Shop Hotels Ultonia

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that ITSUGA, SL, with its registered office at Avenida Jaume I, 22, 17001 Girona, is the owner of the website shop.hotelsultoniagirona.com. For any inquiries related to the services, you can contact the club via email at shop@hotelsultoniagirona.com. The Hotels Ultonia online store is an official website of ITSUGA, SL (hereinafter referred to as “the Hotel”). The Hotel reserves the right to modify the content of this website at any time without prior notice. Therefore, users are advised to regularly check the terms outlined in the Legal Notice. The use of this website implies that the user accepts any updates to the version of this page.

Purpose and Description of the Service

The purpose is to establish and regulate the terms and conditions related to the process of requesting and purchasing products from Hotels Ultonia between the Customer and the Hotel. “The User” is the person who browses the Hotels Ultonia online store website without making a purchase or using a service. “The Customer” is the User who, in addition to browsing the website, completes a purchase or service process.

Effective Date of the General Terms and Conditions (Purchase Conditions)

These Purchase Conditions will apply to all offers and contracts related to the sale and delivery of products by us. In other words, when you place an order for any product through our website, (ii) place an order for any product through any website directly connected to our website, or (iii) accept any of the offers for products that we provide, you will be agreeing to be bound by these Purchase Conditions. ● It will only be possible to deviate from these Purchase Conditions if it has been agreed upon with us in writing. ● Please note that limited edition or limited production products may also be available for sale, which may include additional restrictions, such as limits on the number of products a consumer can order. Such additional restrictions will be communicated to you through our website. ● These Conditions, including the Service fees, may be modified by the Hotel at any time for technical, operational, economic, service, or market reasons, with prior notice to the Customer in accordance with current legislation. The Customer agrees that these Conditions may be modified if required by a legal or regulatory provision, and the Hotel will inform them if they are affected. ● By using the Hotels Ultonia online store and placing orders on it, the Customer agrees to the following:

● Use this website solely for legally valid inquiries or orders.

● Refrain from placing false or fraudulent orders.

● Provide the personal information necessary for managing your orders and/or inquiries, which will be processed as outlined in our Privacy Policy.

Fees/ VAT

Hotels Ultonia will charge the Customer for the purchase of products according to the rates currently in effect in Hotels Ultonia’s commercial offer, which will be available to the Customer on the Hotels Ultonia online store. The current rates, prices, discounts, and taxes are itemized based on the products purchased. Changes in the rates due to legally applicable taxes to the Customer, which will come into effect on the legally established date, will not be considered modifications of the rates. In accordance with Article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of products will be considered as taking place in the territory where Spanish VAT applies when the delivery address is within this territory, except for the Canary Islands, Ceuta, and Melilla. It also provides for the transposition of Article 34 of European Directive 2006/112/EC, which regulates the application of the General Rule and the Special Rule for distance sales with delivery destinations in another EU country. We may charge shipping costs, which will vary depending on the product and the shipping method. All shipping costs will be billed separately, detailed, and added to the final amount of the order.

Copyright

All content on this website is the property of ITSUGA, SL. All content provided by suppliers is protected by international copyright laws.